Participant Feedback!!!

Here is a photo of one our fabulous trainers, Jos Weesjes facilitating a workshop, in Vietnam last week. MCA loves receiving positive feedback about our trainers. Below is a a message from one of the participants to Jos, after completing the workshop.


"Great to meet you, and thank you for this excellent workshop! Your teaching approach of combining discussions,trivia games, theory sessions....is truly remarkable as it creates a lot of interactions and helps to keep focus. I have well noted your precious advice, about how to coach and counsel our team members, and I will for sure apply it!"

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MCA Trainer Spotlight on Mary Hanna

For those of you know or don't know her, this is Mary Hanna, one of our loved and incredible road warriors! Here are some fun facts about Mary!

• Where were you born?

"Newport Beach, CA"

• What kind of music do you listen to?

"I like to listen to Spotify playlist - usually when I am exercising I like to listen to anything upbeat!"

• What do you love about your job as a Trainer for MCA?

"Helping others learn and reach their goals. I love when someone says during or at the end of a workshop how impactful it was and shares the changes they will make to their daily routine. When someone emails or send a message after a workshop explaining how they implemented the tools we discussed and it worked."

• What is a professional goal of yours?

"I’m actively working to advance my career be generating new business opportunities for MCA. Continue to encourage the participants of our workshops to change their behavior and do something differently because our tools got the participants thinking differently. Continue to increase my knowledge in the industries we train in, keep up with industry trends and learning & development best practices."

• What is a personal goal of yours?

"Run a marathon if I can ever commit to it!"

• What’s the funniest/strangest thing that has happened while training a workshop?

"This is a hard question. One time a gentleman came into the meeting room at the beginning of the day. He found his seat with his name card (Steve). After a few minutes into the workshop, another “Steve” walked in late. The first person that was sitting in the workshop was in the wrong meeting room and didn’t know it! Everyone got a good laugh."

• Tell us one thing about you, that no one would expect.

"I do not like to fly because I get motion sickness but I am on plane every week. I have also been skydiving!"

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Training That Makes an Impact!

Jos Weesjes, who is one of our fabulous trainers at MCA, recently had a run in with some past workshop materials! We LOVE our participants and so many of them, around the world, attend multiple workshops with us. Some of them save the materials we gave them, for years! Read below for a special message from Jos. This is just another exapmle of why WE LOVE WHAT WE DO!

“Meet my friend Fadzlon, DOSM for the two stunning COMO properties in the Maldives. She joined the COMO brand a year ago and when we met last year July at the COMO leadership summit in Bali she mentioned her fond memories and amazing learning from MCA while she was with Four Seasons for many years. 

Stepping into her office last weekend in COMO Maalifushi, Fadzlon showed me her at least 10 years old, a bit tattered large size LEAP frog which she always placed prominently on every desk she worked at since. 

 What a great and fun accolade. Thanks Fadzlon!”

MCA takes on etiquette!

Our lovely Carla and Natalie drove down to the Fairmont Grand Del Mar in San Diego this week.  They both attended a class teaching them the proper etiquette.

"It was an insightful and informative session encouraging proper etiquette in social and business settings." - Carla Michael

"I genuinely enjoyed learning everything!  I had absolutely no idea how intricately detailed proper etiquette is.  I would definitely attend another session." - Natalie Owens

Thank you Anne and Myka with Beaumont Etiquette for the amazing class!