Training That Makes an Impact!

Jos Weesjes, who is one of our fabulous trainers at MCA, recently had a run in with some past workshop materials! We LOVE our participants and so many of them, around the world, attend multiple workshops with us. Some of them save the materials we gave them, for years! Read below for a special message from Jos. This is just another exapmle of why WE LOVE WHAT WE DO!

“Meet my friend Fadzlon, DOSM for the two stunning COMO properties in the Maldives. She joined the COMO brand a year ago and when we met last year July at the COMO leadership summit in Bali she mentioned her fond memories and amazing learning from MCA while she was with Four Seasons for many years. 

Stepping into her office last weekend in COMO Maalifushi, Fadzlon showed me her at least 10 years old, a bit tattered large size LEAP frog which she always placed prominently on every desk she worked at since. 

 What a great and fun accolade. Thanks Fadzlon!”

MCA takes on etiquette!

Our lovely Carla and Natalie drove down to the Fairmont Grand Del Mar in San Diego this week.  They both attended a class teaching them the proper etiquette.

"It was an insightful and informative session encouraging proper etiquette in social and business settings." - Carla Michael

"I genuinely enjoyed learning everything!  I had absolutely no idea how intricately detailed proper etiquette is.  I would definitely attend another session." - Natalie Owens

Thank you Anne and Myka with Beaumont Etiquette for the amazing class!


What a fun week in Roanoke, Virginia!! Stacey and Marcia had a wonderful time working with such a fantastic group of passionate sales professionals, presenting the fundamentals of selling that infuse the curation of transformational experiences! 

"the Best Sale Productivity Class ever!!!!!"

"I had a great time in our Sales Productivity sessions!  Very informative!!!"

"Thanks for a great week of sales training! I can’t wait to see you all again soon!!" 

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Testimonial and Quote from Gerardo Leiva

“ I have worked at the US Bank Tower Building for 25 years.  I attended a great customer service class 25 years ago and it continues to work to this day.  'Depend On Me' gave me customer service skills that I am still using after all these years.  I am so glad that I took the training early on as it has helped me through all these years do my job better.  Thank you Master Connection Associates and Cindy Novotny and Pam Jordan.”

- Gerardo Leiva (Day Porter Supervisor | Able Services (10 Years) | ABM Services (15 Years)


We take our client's feedback very seriously here at MCA.  It makes us so incredibly pleased knowing that participants from prior workshops still use what we taught them even after all these years.  We are here to motivate, inspire and give people the tools they need in order to succeed in a business world.  Thank you Gerardo for your kind words!  #teamMCA