As a global training and development organization, the team of professionals at MCA has helped many organizations
improve their overall performance and increase their
revenues. Our diverse consulting assignments give us valuable insight and perspective keeping us continually engaged with the current trends, best practices, and changing dynamics in the marketplace.
We help our clients gain the highest return from their sales and marketing resources by creating targeted strategies, competitive programs, and the structure to execute them successfully. Our analytical and collaborative approach is lead by
Creighton Casper, an acknowledged expert in international sales and marketing issues. We encourage active participation from our clients, involving personnel from all levels within their organizations. This process helps develop solutions from within the company and helps build internal support for change and implementation.
We provide the following consulting services:
- Service Excellence and TQM Process
- Award Winning Customer Service process integration
- Strategic Business Process Integration
- New Hire Orientation
- Leadership Performance Assessment
- Product positioning and business mix strategies
- Marketing positioning
- Competitive Marketing analysis and benchmarking
- Sales & Marketing reviews
- Sales team goals, segmentation, focus and structure development
- Sales & Marketing plan and program development
- e-commerce destination marketing consulting
Some of the organizations that use our consulting
services
For an overview of our consulting assignments, or additional information,
contact us or call (949) 589-6137.
