We Are Worldwide Leaders

in customer service, sales and leadership training and consulting


  • The BIG Picture
    This Banquet Manager was so charged up after attending MCA’s leadership training that he took it upon himself to go to a printer and blow up their newly established vision and standards that we helped to create.  He wanted to hang it on the wall for the staff to see all the time!
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Who Is MCA?

Times and technology have changed, however success is still measured by the productivity, performance and creativity of our specialty – people. Master Connection Associates (MCA) is a worldwide leader providing dynamic business performance solutions for sales, leadership and service excellence delivery.

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MCA Founder, Cindy Novotny talks about her life and her business… Truly Living with no balance and loving it!
-Cindy’s Blog-

More on Cindy -Cindy’s Bio-

Live Webcasts, Podcasts or Cindy Live on location! -Contact Us-

Cindy named as one of the Top 25 Most Extraordinary Minds in Sales & Marketing! -Read more-

What’s New At MCA

A Few of Our Clients