We Are Worldwide Leaders

in customer service, sales and leadership training and consulting


  • Cindy Gets Five Stars!
    Cindy Novotny spoke at the annual NACE conference in Baltimore last month and was a huge success….here are just a few comments of what the audience had to say… Phenomenal speaker!  Knowledgeable presentation – the best EVER! Love Cindy!  She ALWAYS delivers! Cindy’s sessions ‘kill it’ on every level, every time! Great energy – wonderful
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Who Is MCA?

Times and technology have changed, however success is still measured by the productivity, performance and creativity of our specialty – people. Master Connection Associates (MCA) is a worldwide leader providing dynamic business performance solutions for sales, leadership and service excellence delivery.

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MCA Founder, Cindy Novotny talks about her life and her business… Truly Living with no balance and loving it!
-Cindy’s Blog-

More on Cindy -Cindy’s Bio-

Live Webcasts, Podcasts or Cindy Live on location! -Contact Us-

Cindy named as one of the Top 25 Most Extraordinary Minds in Sales & Marketing! -Read more-

What’s New At MCA

A Few of Our Clients