We Are Worldwide Leaders

in customer service, sales and leadership training and consulting


  • 3,000,000 Miles and Beyond
    Anyone who knows Cindy Novotny knows these things to be true: She never stops Yes, she really does have that much energy Her ability to motivate and teach people is surpassed by no one 99% of the time, you can find her on a plane   This week, Cindy received a notice from United Airlines
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Who Is MCA?

Times and technology have changed, however success is still measured by the productivity, performance and creativity of our specialty – people. Master Connection Associates (MCA) is a worldwide leader providing dynamic business performance solutions for sales, leadership and service excellence delivery. -More- -Contact Us-


MCA Founder, Cindy Novotny talks about her life and her business… Truly Living with no balance and loving it! -Cindy’s Blog- More on Cindy -Cindy’s Bio- Live Webcasts, Podcasts or Cindy Live on location! -Contact Us-

Cindy named as one of the Top 25 Most Extraordinary Minds in Sales & Marketing! -Read more-


What’s New At MCA

A Few of Our Clients