"MCA’s sales webinar series is great!

The tactics are timely and relevant to the challenges we are experiencing in this new economy. We implemented one strategy that immediately increased our networking, prospecting and revenue opportunities.”

- Capella Hotel Group


"We give all the credit for winning the coveted

'European Call Centre of the Year' award multiple times to Master Connection Associates. We have now won over 17 National & International Service Excellence Awards as a result of MCA’s training and consulting.”

- Barclays Commercial Bank


"If you’re looking for a keynote speaker that’s professional, motivational, informative,

and entertaining, Master Connection Associates is your solution! The MCA team of trainers and keynote presenters are passionate, innovative, and energetic. They understand the importance of customization specific to your industry. Whatever message you want to communicate, they will not only deliver it, they will ignite the fire within your organization!”

- Anaheim/Orange County Visitor & Convention Bureau


"Alston & Bird takes great pride in their dedication

to maintaining a culture committed to service. Master Connection Associates clearly shares our values for quality. Since forming our partnership with MCA, we set a standard for service excellence that’s seldom seen in the legal industry.”

- Chief Human Resources Officer Alston & Bird LLP


"If you want a company that communicates

with your employees and produces bottom-line results, it’s Master Connection Associates.”

- MPG Office Trust Real Estate Development


The best decision we ever made was hiring

Master Connection Associates to be our training partner.”

- Pebble Beach Company


"As far as I’m concerned, if there ever were a magic

formula for increasing sales and improving performance, the methods you teach are it.”

-InterContinental Hotels Group


"MCA helped us develop and offer the best training in our industry.”

-Starwood Hotels & Resorts


"As a valued confidant and business partner MCA

helped us achieve success beyond our expectations”

-The Ritz-Carlton Hotel Company


"MCA helped us achieve service results that

set us apart from our competition and a leader in the industry”

-Virginia Hospital Center


"finally, someone has taken the time to develop

and build off of my already existing strengths.  I have never been coached so thoroughly on the sales process.”

-Hospitality Client


“Because of you and what I applied from your WORKSHOP 

I was able to book a $40K+ holiday party in a matter of (3) weeks time.  Again, thank you so much for not only your time, but your invaluable passion and dedication.  You are truly a gift!” 

-Hospitality Client